We’ve Got Answers
Frequently Asked Questions
At ThePortWay Logistics, we believe that clear communication builds trust. That’s why we’ve compiled answers to the most common questions our clients ask — from tracking shipments to understanding our delivery process.
ALL THE QUESTIONS
Most frequent questions
BROCHURES
CONTACT
- What areas do you deliver to?
- How can I track my shipment?
- Do you handle customs clearance for international shipments?
- What types of goods can you transport?
- How do I get a quote for my shipment?
We provide both domestic and international delivery services, covering major cities, ports, and trade hubs worldwide.
Once your shipment is booked, you’ll receive a tracking number that you can use on our online tracking portal to see real-time updates on your delivery status.
Yes. We manage the entire customs process, including documentation, duties, and compliance checks, to ensure your goods move across borders smoothly.
We handle a wide range of goods, including general cargo, fragile items, temperature-sensitive products, and large freight shipments. Restrictions may apply to hazardous materials.
You can request a quote directly through our website or by contacting our customer service team with your shipment details. We’ll provide a tailored, competitive rate based on your needs.
Photo Gallery
